Still Waters Counseling and Education Center

400 Office Park Drive, Suite 230

Mountain Brook, Alabama 35223

Hello@mystillwaters.org

205-825-1423

 

Effective Date: September 5, 2025

How We Use Your Phone Number

We collect phone numbers from clients and potential clients for the purpose of communicating about:

• Appointment reminders and confirmations

• Scheduling updates or cancellations

• Follow-up care information

• Responding to inquiries about counseling services

We do not use SMS to send mass marketing messages or unrelated promotional content.

Consent to Receive SMS Messages

By providing your phone number, you consent to receive SMS messages from Still Waters Counseling & Education Center (SWCEC) regarding your appointments, scheduling, or inquiries.

• Message and data rates may apply.

• Message frequency may vary based on your needs and services.

• You may opt out at any time by replying STOP to any message.

• You may request help at any time by replying HELP.

Data Sharing and Privacy

• We do not sell, rent, or share your phone number or personal information with third-party providers or affiliates for marketing or promotional purposes.

• Your phone number is used only to communicate with you about SWCEC-related services.

• For full details on how we protect your health information, please review our HIPAA Notice of Privacy Practices.

Your Choices

• If you no longer wish to receive SMS messages from SWCEC, simply reply STOP to any message, and you will be removed from our texting list immediately.

• For help or assistance, reply HELP or contact our office at (205) 825-1423.

Contact Us

If you have questions about this SMS Privacy Policy, please contact us:

Still Waters Counseling & Education Center
400 Office Park Drive, Suite 230
Mountain Brook, AL 35223
Phone: (205) 825-1423
Email: admin@mystillwaters.org

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Protected Health Information (PHI)
This SMS Privacy Policy does not replace SWCEC’s HIPAA Notice of Privacy Practices. To learn more about how we protect your health information under HIPAA, please view our full HIPAA Privacy Policy here